SOOLALA Clip On Magnet Prescription Myopia Glasses Men Women TR90 Clip On Sunglasses Lens Anti Blue Light Optical Glasses Frame Black -0.75
Customer Reviews
My $372 Scratched Glasses: A Botched Return & Total Frustration! ðŸ˜
I'm here to share a terrible online shopping experience, hoping my cautionary tale saves you from similar grief. I spent $372 on glasses that arrived SCRATCHED, and what followed was a nightmare of trying to fix it. I tried for days to get a return label, but the "bot" kept sending it to an email I never received, and when I FINALLY spoke to a human, they sent the WRONG INFORMATION FOR THE RETURN. This complete ineptitude pushed me to leave this review and try to resolve this mess with customer service.
Customer: Hello, I'm absolutely furious. I spent $372 on glasses that arrived scratched, and I've been trying for days to get a return label. Your bot keeps sending it to an email I don't have, and when I finally got through to someone, they sent me incorrect return information. CS Rep: I am truly sorry to hear about the scratched glasses and the frustrating experience you've had with the return process. That is certainly not the service we aim to provide. Let me pull up your order information. Can you please confirm your order number or the email associated with the purchase? Customer: My order number is #123456789. I just want to return these faulty glasses and get my money back. This has been an unacceptable waste of my time. CS Rep: Thank you. I see the details here. I understand your frustration entirely. I've located your order. I will personally ensure the correct return label is generated and sent to the correct email address, which I'll confirm with you now. Would you prefer a full refund or an exchange for a new, flawless pair of glasses? Customer: At this point, I'd prefer a full refund. I've lost confidence. And please make sure it's the correct email this time. CS Rep: Absolutely. I've re-sent the correct return label to your confirmed email address. Once we receive the scratched glasses, your full refund will be processed within 5-7 business days. I sincerely apologize again for the inconvenience and frustration this has caused.
The reason I left this review on the website is to hopefully prevent others from falling into the same trap.
From Online Shopping Nightmare to Dream Come True: Cinily.net Restored My Faith! ✨
I've been absolutely raving about how these glasses have transformed my daily life, effortlessly blending convenience and crystal-clear vision! The ease of switching from my regular prescription to sun protection in an instant has been a total game-changer, especially with the added anti-blue light feature. If you're tired of juggling multiple pairs of glasses and want a sleek, all-in-one solution that truly protects your eyes, then you simply must experience the comfort and versatility of these Magnetic Clip-On Prescription Glasses. They're stylish, practical, and a genuine upgrade for anyone with myopia. My last online shopping experience was an absolute nightmare 😤. I shelled out $372 for glasses that arrived SCRATCHED, and what followed was days of utter frustration. The 'bot' repeatedly sent return labels to a non-existent email, and when I finally managed to reach a human, they still provided incorrect return information. It was an unacceptable waste of my time and money, leaving me utterly furious ðŸ˜.
After that ordeal, I was really hesitant to buy glasses online again. But I still desperately needed a new pair, and I hoped that not all companies were like that. I decided to take a chance on cinily.net, hoping for a smoother, more reliable experience 🤔.
And wow, what a difference! Just like one happy reviewer said, "OMG, I love my new glasses. So fun and super comfortable." ✨ My experience has been fantastic from start to finish. The quality of their frames and lenses is superb, far exceeding my expectations, especially given the excellent value. Their customer service was incredibly responsive and helpful, a complete turnaround from my previous ordeal.
The entire process, from browsing their extensive collection of cheap prescription glasses online to receiving my perfectly crafted order, was seamless. It was efficient, hassle-free, and truly enjoyable. cinily.net has definitely restored my faith in online eyewear shopping, offering amazing quality and a top-notch experience. I couldn't be happier with my new glasses! 😃
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