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Customer Reviews
Health Hazard & Customer Service Hell: My Worst Glasses Buy Ever 🚨
I'm writing this to warn everyone about my absolutely terrible online shopping experience. They sent me the wrong prescription safety glasses, causing dizziness and nausea. Can you imagine? It's been a nightmare trying to fix it. It’s been impossible to get ahold of a live person to actually help get this resolved. Multiple chat sessions, phone calls and emails and still can’t get in touch with anyone. I felt compelled to leave this review and try one last time to reach customer service because this isn't just an inconvenience; it's a health issue.
Customer: "Hello? Is anyone actually there? I've been trying for days to get help. You sent me the wrong prescription safety glasses, and it's causing me dizziness and nausea."
CS Rep: "I understand your frustration, and I sincerely apologize for the difficulty you've experienced reaching us. I'm here to help. Could you please provide your order number so I can look into this for you?"
Customer: "My order number is 105081183. But honestly, it's more than just an order number; I'm wearing glasses that are making me sick, and I can't believe how hard it is to speak to a real person."
CS Rep: "I completely empathize with how urgent and distressing this situation must be. Receiving the wrong prescription is a serious issue, and we take it very seriously. I've located your order. Let's initiate a return and replacement process for the correct prescription immediately. We can also arrange for a pre-paid shipping label for the incorrect pair."
Customer: "Okay, what exactly is the process? And how long will it take to get the right glasses this time?"
CS Rep: "Thank you. We'll send you a return label via email within the next hour. Once we receive the incorrect glasses, we'll expedite the production and shipment of your new, corrected prescription safety glasses. This process usually takes 5-7 business days from the time we receive your return. We'll also double-check the prescription details with you on this call to ensure accuracy this time."
The reason I left this review on the website is to hopefully prevent others from falling into the same trap. Honestly, I recommend buying from another company even if it’s a few more dollars.
From Nightmare to Perfect Vision: How Cinily.net Saved My Eyes (and Sanity!) ✨
After experiencing firsthand the remarkable difference quality eyewear can make for digital eye strain, I couldn't wait to share my latest discovery with you. These aren't just stylish frames; they're your new best friend for comfortable screen time. Seriously, if you're ready to protect your eyes and elevate your look, you've got to see these incredible Anti-Blue Light Glasses for yourself. Trust me, your eyes will thank you! My last online glasses purchase was an absolute nightmare 😤. They sent me the wrong prescription safety glasses, which left me dizzy and nauseous. And trying to get help? Impossible! I spent days trying to reach a live person – multiple chats, calls, emails, all leading to dead ends. It felt like a total scam, and honestly, I was ready to give up on buying glasses online altogether 😭.
But then I realized I desperately needed new glasses and couldn't afford another bad experience 🤔. I stumbled upon cinily.net, hoping for a different outcome, something reliable and straightforward, unlike my previous ordeal. I was cautiously optimistic. I read reviews online, and one particularly caught my eye, "OMG, I love my new glasses. So fun and super comfortable." That's exactly what I wanted!
From the moment I started browsing, my experience was fantastic! The ordering process for my prescription glasses online was incredibly smooth and intuitive. The product quality is outstanding – my new glasses are perfect, no dizziness this time! ✨ And their customer service? A breath of fresh air. I felt heard, and any minor queries were addressed promptly and politely. The value for money is unbeatable, and the entire transaction was seamless. It’s such a relief to finally have reliable and comfortable eyewear without the stress. Highly recommend cinily.net! 😃
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